We will strive to do our best for you as a customer. This means that you can easily contact us. If you have questions about anything, please do not hesitate to contact us through any of the following methods:
Name of the business: CXC supply
CoC number: 66308321
VAT number: NL002061217B79
We will do our best to deliver the order as soon as possible. Orders made on working days before 17:00 will be shipped the same day. However, we do not always succeed in meeting this, for example because the products are out of stock. The product page shows the exact delivery time. Should we not meet the date of the delivery for any reason, we will of course inform you of this as soon as possible.
The listed prices are exclusive of shipping. The shipping costs are:
€ 2.50 for orders that match the mailbox
€ 7.50 for orders below € 55, -
Free for orders from € 55, -
Delivery exceeds with PostNL's mailbox or package delivery. In general, the delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we can not guarantee the moment of delivery.
You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping. Only the costs for returning from home to the webshop are at your own expense. These costs are around 7,50 per package, check your carrier's website for exact rates. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and - if reasonably possible. To use this right, you can contact us at firstname.lastname@example.org. We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order.